[App Review] Questions – Ask and Answer

The App is simply called “Questions”.

A friend of mine contacted me from the Silicon Valley.

He is working on an old/new way to get answers from the interweb : humans.

We all know Google, Naver Q&A and Yahoo! Q&A. But this is an experience you need to try.

I was busy and not very reactive to his requests to try it. But it’s interesting. Just a beginning. But with huge implications.

The App is simply called “Questions – Ask and Answer“.

How it works

  • Ask a question : you record a short video asking something, give it a one work name and wait for answers
  • Answer a question : choose a title or a thumbnail that catched your attention and record a short video of you answering
  • For example : I asked “What is the best month to visit California?” and someone answered within 3 hours.

photo 5

 

What I like

  • Easy and very well adapted to a mobile experience. Would not imagined use this on desktop.
  • Nice to see the face of the people answering your. You can extract more information from facial expression than any textual response.
  • Fast answers
  • Lots of questions to answer
  • Quality of answers may vary but you can ask questions you would not think of trying to fit on Google keywords.
  • photo 2

What could be improved

  • Sometimes you don’t want to show your face, that’s one of the success of the Internet.
  • Level of questions and short time to answer makes it hard to see any profound answers or debates
  • Even for factual questions, it’s always faster to type on a search engine
  • UX and design is not perfect for the moment (dark theme), making the experience more awkward than necessary
  • Not a lot of users for the moment and no way to filter questions really.

 

They are just starting. But give it a try and tell me what you think.

There are a lot of interesting User Experience challenges here.

 

Apple was wrong with the Notes App on iPhone

Making the Notes App look like a real notebook is an error.

The first time I used an iPad I lauched the Notes App. And I saw this is not just a yellow page with lines. There is a fine border of leather near the edge, and the background in not really yellow.

Just to make it look like a real notepad. Wrong.

I checked on iPhone : same thing. It looks like a real notepad.

What’s the problem with that ?

1. Same appearence does not means same interaction

Ruled Notebook and Lamy Scribble PencilWhat I like with real notepad is that I can write stuff on it. I don’t buy notebooks (and I use a lot of them) for the look of it. I just want to write on it.

So with this application I should be able, at least, to write on it, not look at it’s appearance.

But you could say : this is not a problem, if the application lets you use it like a real notebook, the fact that it looks like a real notebook is a bonus.

Right. But you can’t use it like a notepad. So why look the same if you can do less ?

I was not honest when I said I just want to write on a notebook. I also would like to DRAW. This I can’t do. The application looks like a notebook (useless), I can’t write on it (serious limitation).

My impression would not be the same if  it didn’t look like a notebook and I could not draw on it.  Would have been a simple text note app.

2. Softwares are a chance to get rid of physical limitations, not copying them

When I use the application, I want to do more than with just a simple notebook. I also want it to resolve some real life constraints. Otherwise I’d use my real notebook.

What I can’t do with a real notepad that Notes is doing :

  • No need for a pen, just use my hand : OK
  • Share my notes : OK
  • Copy/Paste : OK

What I can do with a real notepad that Notes is NOTdoing :

  • Put a picture in my note
  • Draw

My point is : there is a gap between what an application can do and what it looks like. So don’t use paradigm that are too old or uncompleted. Just do something else.

Software should be inspired from the reality but being able to do at least the same. Not less.

I had the same problem with Calendar on iPad : what bothers me in the reality (the margins and the page junction) is still here ! Just to make it look like a real agenda.

Same idea with BumpTop : it’s based on what bothers me a lot : gravity.  Now I must fight against gravity in my computer too.